Do you offer annual billing?

Yes. Pay annually and get 2 months free on any plan. All annual plans can be canceled anytime - you'll be refunded for unused months at the regular monthly rate.

What happens if I cancel my annual plan?

You'll be refunded for the unused portion of your plan. We calculate the months you've used at the regular monthly price and refund the difference. For example, if you're on Essential annual ($492/year) and cancel after 4 months, we calculate 4 x $49 = $196 used, and refund you $296. No questions asked.

Can I switch between monthly and annual?

Yes. You can switch to annual anytime and start saving immediately. If you want to switch from annual to monthly, your annual plan is prorated and any remaining balance, minus the original payment processing fee, is refunded to your card.

Can I upgrade or downgrade my plan?

Yes, at any time. Upgrades take effect immediately and we prorate the difference. Downgrades take effect at your next billing cycle.

What's included in the free trial?

Every account gets one 14-day free trial — no credit card required. The trial runs on Essential-tier features with one site, and starts as soon as you add your first site.

What happens to my settings if I cancel?

We will keep pre-rendering and serving your site's traffic until the end of your billing cycle. Once it ends, we will stop both pre-rendering and serving your site's traffic and clear your data.

What's the difference between Basic and Essential?

Basic is for a single site with monthly audits and pre-rendering. Essential adds 3 sites, on-demand audits, AI Visibility Tracking across ChatGPT, Gemini, and Perplexity, plus weekly content suggestions. If AI search visibility matters to you, Essential is where that lives.

How many renders do I need?

It depends on how many pages you have and how often you refresh each snapshot. For example, a blog with 200 pages refreshing weekly uses about 200 × 4 = 800 renders/month, well within the Basic plan. An e-commerce site with 2,000 product pages refreshing daily would need 2,000 × 30 = 60,000 renders/month, which fits the Pro plan. You can monitor usage in real-time from the dashboard, and if you go over, extra renders are billed at discounted rates: $2/1,000 on Basic and Essential, $1.50/1,000 on Pro, and $1.25/1,000 on Agency.

How do you compare to Prerender.io?

At the same $49/mo price, Prerender.io's Starter gives you 25,000 renders with no SEO audits, no AI Visibility Tracking, no auto-fix meta tags, no redirect management, and 48-hour support response times. Encited Essential gives you 30,000 renders plus the full SEO and AI visibility platform with 1-2 hour support response. You get more rendering and an entire intelligence layer on top.

Do you charge for bandwidth?

We do not charge for typical traffic and bandwidth usage. Each plan includes between 100 GB and 1 TB of bandwidth depending on your tier, which covers the vast majority of sites. If your usage consistently exceeds your plan's included bandwidth, we will reach out with recommendations to optimize your consumption, such as caching strategies or migrating to our pre-rendering API for high-traffic sites. Our team will work with you to find the best setup for your needs, not surprise you with overage fees.

Do you offer refunds on monthly plans?

Monthly plans can be canceled anytime. You won't be charged for the next cycle. We don't offer partial refunds on monthly billing since you can cancel before your next renewal at any time.

Encited Pricing

Complete SEO and AI search infrastructure

Start 14-day free trial, no credit card required

powering +1,000 agencies adopting AI

Shoutout.io Optimum Service Marketing

Shoutout.io Optimum Service Marketing

Essential

SEO essentials for small businesses and startups actively trying to grow their organic and AI traffic

$39/mo$49

3 sites
Crawl log analysis
Full site SEO Audit - 3,000 pages per audit
3 team members

Pro

For Pros working with clients actively trying to grow SEO and AI presence

$89/mo$99

Everything in Essential
10 sites
Full site SEO Audit - 10,000 pages per audit
Brandable PDF reports
Shareable dashboard
Analytics & Data API access
5 team members
Team roles

Agency

For agencies adopting AI website builders to speed up delivery without losing SEO quality

$179/mo$199

Everything in Pro
100 sites
Full site SEO Audit - 20,000 pages per audit
Scheduled Reports
10 team members
Domain-level access controls
Priority email support

Explore Encited with the Basic plan — 1 site, ~10k renders included, 3 prompts tracking ChatGPT, and limited full site SEO audit.

Enterprise

For large organizations needing custom limits, dedicated support, and tailored pricing

Everything in Business
Unlimited sites
Dedicated render queue
Custom render limits
Custom cache refresh rules
Custom SEO audit limits
Flexible volume pricing

Custom deployments
Custom billing
Dedicated support engineer
Priority email support
Slack Connect support
Quarterly business review
Custom SLA

Kyle Davidson

Co-founder at Shoutout.io

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FREQUENTLY ASKED QUESTIONS

You might be wondering - FAQ

We have best-in-class support with direct access to actual human engineers. Average response time is 1-2 hours and usually resolved within the same day.

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